VAPI
Build and deploy voice AI agents with Vapi's developer-friendly API. Scale phone operations with human-like interactions, multilingual support, and enterprise-grade reliability.
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Introduction
What is Vapi?
Vapi is a platform designed for developers to build and deploy voice AI agents. It offers a highly configurable API that enables the creation of leading voice AI products, suitable for everything from startups to Fortune 500 companies.
Core Functionality
Vapi provides tools to create voice agents that can handle inbound calls, integrate with various apps, and perform complex workflows. Its API-first approach allows developers to bring their own stack, including custom models and APIs.
Purpose and Applications
Vapi is tailored for businesses looking to automate phone operations, enhance customer interactions, and scale voice AI solutions. It is particularly useful for industries requiring multilingual support, high reliability, and secure data handling.
Features
Multilingual Support
Vapi supports over 100 languages, including English, Spanish, and Mandarin, making it ideal for global applications.
API-Native Integration
Everything in Vapi is exposed as an API, with thousands of configurations and integrations available. This flexibility allows developers to tailor the platform to their specific needs.
Automated Testing
Design test suites of simulated voice agents to identify and mitigate risks like model hallucinations before deployment.
Bring Your Own Models
Use your own API keys for transcription, LLM, or text-to-speech models, or plug in self-hosted models for greater control.
Tool Calling
Integrate your APIs as tools to fetch data and perform actions on your server, enabling intelligent automation.
A/B Experiments
Test different variations of prompts, voices, and flows to continuously optimize performance and user experience.
Reliability and Security
Vapi offers 99.9% uptime, sub-500ms latency, and compliance with SOC2, HIPAA, and PCI standards, ensuring enterprise-grade reliability and security.
Frequently Asked Questions
What is Vapi?
Vapi is a platform that enables developers to build and deploy voice AI agents using a highly configurable API.
Who can use Vapi?
Vapi is designed for developers and businesses of all sizes, from startups to Fortune 500 companies, looking to automate and scale voice AI solutions.
How does Vapi ensure reliability?
Vapi offers 99.9% uptime, custom real-time audio infrastructure, and enterprise-grade security measures to ensure reliable performance.
What languages does Vapi support?
Vapi supports over 100 languages, including English, Spanish, Mandarin, and many others.
Can I use my own models with Vapi?
Yes, Vapi allows you to bring your own API keys for transcription, LLM, or text-to-speech models, or plug in your own self-hosted models.
Is Vapi secure?
Yes, Vapi is SOC2, HIPAA, and PCI compliant, making it suitable for even the most regulated industries like healthcare and financial services.
How quickly can I deploy a voice agent with Vapi?
Vapi offers deployment assistance and dedicated engineers to help you go live in as little as a week.
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